Chat is not the workflow
What building agent actions inside a CRM changed about how I think about chat, workflow state, and human control.
Arjun Aggarwal
I’m a founding engineer at Lightfield (opens in new tab) in San Francisco. I spend most of my time moving between product and systems: APIs, agent workflows, and the details that make software easier to understand and use.
I use this site to write through ideas and keep track of work, restaurants, films, music, and places I want to remember.
Current work
Lightfield
Founding Engineer · 2025–present
At Lightfield I’ve worked on a public API and Python SDK used by our own agent, along with the task, review, and workflow systems around it.
Writing
Recent from the log
Jun 7 · thought
Jun 7 · album
Jun 6 · film